Welcome to dhitya3dsolutions.in. At Dhitya 3D Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our 3D printing services.
1. Information We Collect
We may collect the following types of personal information when you visit our website or use our services:
Personal Identification Information: Name, email address, phone number, shipping address, billing details (if applicable).
Order Information: Details related to your 3D printing orders, including design specifications and customizations.
Payment Information: If you make a purchase or payment, we may collect transaction details. We use third-party payment gateways to process payments, and we do not store any credit/debit card details on our website.
Technical Information: IP address, browser type, device information, and usage data through cookies and similar technologies to improve your browsing experience.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
To process and fulfill orders for 3D printing services.
To communicate with you regarding your orders, customizations, or inquiries.
To send promotional emails, if you have opted into receiving them.
To improve the website’s functionality, usability, and services we offer.
To comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies to enhance your experience while visiting our website. Cookies are small text files stored on your device that help us remember your preferences and actions over time. You can modify your browser settings to block cookies, but doing so may limit your experience on our site.
4. How We Protect Your Information
We take the privacy of your personal information seriously and have implemented appropriate security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and email marketing platforms. These third parties only have access to the information necessary to perform their tasks and are obligated not to disclose or use it for any other purpose.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we will securely delete it.
7. Your Rights
As a user, you have the following rights regarding your personal data:
Access: You may request to access the personal information we hold about you.
Correction: You can request to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
Opt-Out: If you no longer wish to receive promotional emails, you can opt out by using the unsubscribe link provided in the email or by contacting us.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us immediately so that we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Dhitya 3D Solutions Website: dhitya3dsolutions.in